Frequently Asked Questions
Why are there download restrictions on the monthly model?
Because we're offering full, unlimited downloads of every video on TrenchcoatX for the price of essentially 5 individual videos, we're trying to cut down on mass-downloading scripts. If we didn't cap downloads at 5 per day, a user could download every single video on the site on their first day. To keep our prices low, we have to limit monthly users to 5 downloads per day. Note that downloading other resolutions of a given video will not count as a separate download.
Will videos play on my mobile device?
Yes our videos are compatible for all devices including Apple and Android devices therefore they will stream on any phone, tablet, Mac or PC.
Can I stream videos and download them?
Absolutely - it's a major perk of membership to be able to stream to mobile and non-mobile devices or download the videos individually.
Membership gives you streaming and download privileges. For monthly users, you are allowed 10 streams per day. For 3-month and 6-month subscribers, you can stream as much as you want.
When is the download count reset?
Download counts are reset every night at midnight (12am) PST.
Are there any limits for the 3-month or 6-month plans?
Nope. If you buy either a 3-month (Quarterly) or a 6-month (Bi-Annual) subscription, you can go hog wild.
Do I get a discount on either plan if I've bought videos in the past?
Sorry, no. We appreciate that you've downloaded videos in the past, and hope you will continue to do so in the future, but it's not feasible to discount a new product based on the price of a past product - especially as we will always continue to sell individual videos on demand for users who prefer pay-as-you-go models.
I have more questions! Where do I send those?
That's why we have a contact form